A message from the instructor
What is Hospitality?
Before You Meet The Client
3 Steps of Service
Expressed and Unexpressed Wishes and Needs
Fulfilling Expressed Needs
Fulfilling Unexpressed Needs
Anticipating Needs On The Spot
Empowering Your Employees
5 Star Space
Surprise and Delights
You want your clients asking YOU how they can leave you a 5 star review
You're ready to provide top-notch, luxury service
You want to see a boost in your revenue from extremely happy clients
You want to take customer satisfaction to the next level
included with course purchase
Gain in-depth insights with our extensive digital manual, a 50+ page resource packed with valuable information on mastering hospitality.
Enjoy exclusive perks and savings with gifts and promo codes worth over $100, enhancing your learning experience
10 steps to creating an insane amount of confidence and becoming truly magnetic (great to use with clients and personal life)
Katie Clark, the course educator, holds a Bachelor of Science degree in Hospitality. With her background at The Ritz Carlton Hotel, renowned for its 5-star luxury service, she brings a wealth of experience to her teaching role in this field.
see what past students have to say
“I LOVED this course! I felt like the value was amazing, I learned so much and got so many good ideas to help myself stand out against my competition. I'd highly recommend this if you're looking to make your spray tan business pure luxury.”
Kelsea P.
“My favorite course of yours was the hospitality course! So many ideas I would have never thought about. Thank you! ”
Deana G.
“WOW! I am so blown away with all of the ideas shared in this course. I can't wait to take what i have learned and implement it into my business !!!! Thank you so much Katie ”
Lizzy G.
