Course curriculum

    1. A message from the instructor

    1. What is Hospitality?

    1. Before You Meet The Client

    2. Three Steps to Exceptional Client Service

    1. Uncovering and Fulfilling Client Needs and Desires

    2. Fulfilling Expressed Needs

    3. Fulfilling Unexpressed Needs

    4. Anticipating Needs On The Spot

    1. Empowering Your Team for Success

    1. Creating a 5-Star Spray Tan Experience: Setting Up the Perfect Space

    2. Client Surprise Strategies: Creating Delightful Experiences

About this course

  • $125.00
  • 16 lessons
  • 1.5 hours of video content

This course is for you if:

  • You’re committed to providing exceptional client service that stands out.

  • You want to learn how to create memorable experiences that clients rave about.

  • You’re looking to empower your team to deliver consistent, top-tier service.

  • You want to define and uphold clear service values in your business.

  • You’re ready to elevate your brand’s reputation through legendary hospitality.

Bonus:

included with course purchase

  • 50+ Page PDF Digital Hospitality Manual:

    Gain in-depth insights with our extensive digital manual, a 50+ page resource packed with valuable information on mastering hospitality.

  • Gifts & Discounts

    $100 + value

    Enjoy exclusive perks and savings with gifts and promo codes worth over $100, enhancing your learning experience

  • Confident AF Guide

    $20 value

    Discover powerful steps to boost your confidence and become magnetic in both your professional and personal life.

FAQ

  • Who is this course for?

    This course is perfect for spray tan business owners looking to elevate their client service, create unforgettable experiences, and set themselves apart in a competitive market. If you want to deliver exceptional, consistent service that keeps clients coming back, this course will provide you with the strategies and tools to do just that.

  • What will I learn in this course?

    You’ll learn how to define your service values, enhance client relationships, provide top-tier service, and set your spray tan business apart from the competition.

  • How long does the course take to complete?

    The course is self-paced, allowing you to go through the modules at your convenience, so you can apply what you learn to your business immediately.

  • Can I apply this to my spray tan business?

    Definitely! The strategies taught in this course are tailored to help spray tan business owners create exceptional client experiences and foster long-term loyalty.

Meet Your Instructor

Katie Clark, the course educator, holds a Bachelor of Science degree in Hospitality. With her background at The Ritz Carlton Hotel, renowned for its 5-star luxury service, she brings a wealth of experience to her teaching role in this field.

Katie Clark

Owner of The Glo CEO

Hi, I’m Katie and I’m here to help you build a business that not only thrives but also gives you the freedom to live life on your terms. As a professional spray tan artist and entrepreneur, I’ve created a career I love—one that’s built on serving others, creating meaningful experiences, and generating multiple streams of income.

Don't just take our word for it

see what past students have to say

“I LOVED this course! I felt like the value was amazing, I learned so much and got so many good ideas to help myself stand out against my competition. I'd highly recommend this if you're looking to make your spray tan business pure luxury.”

Kelsea P.

“My favorite course of yours was the hospitality course! So many ideas I would have never thought about. Thank you! ”

Deana G.

“WOW! I am so blown away with all of the ideas shared in this course. I can't wait to take what i have learned and implement it into my business !!!! Thank you so much Katie ”

Lizzy G.

Sign up now to transform your service and start crafting experiences that will leave a lasting impact!

Enroll today